Privacy Policy

Overview

Welcome to Factoryfeed. This Privacy Policy describes how FactoryFeed ("we", "us", or "the Company"), located at Tamil Nadu, India, collects, uses, and discloses your information when you use our mobile application and related services ("the Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Key Definitions

• Company: FactoryFeed, Tamil Nadu, India.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: The Factoryfeed mobile application available on iOS and Android.
• Usage Data: Data collected automatically from your use of the Service (e.g. device information, session logs).

Information We Collect

Personal Information — When you register or use the Service, we may collect:

• Email address, full name, and phone number
• Business name, address, state, postal code, and city
• Device identifiers and diagnostic data
• Contact list and photos (only with your explicit permission)

Third-Party Social Login — You may choose to register or log in using Google, Facebook, Instagram, Twitter, or LinkedIn. When you do, we receive basic profile information from those platforms as permitted by their privacy settings.

Usage Data — We automatically collect information about how you interact with the Service, including pages viewed, features used, time spent, and crash reports.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your user account
• Process transactions and manage contracts
• Send service-related communications and (with your consent) promotional content
• Analyse usage trends to improve features and user experience
• Evaluate potential business transfers or partnerships
• Comply with legal obligations

How We Share Your Information

We do not sell your personal data. We may share information with:

• Service Providers: Third-party vendors who assist us in operating the Service (e.g., hosting, analytics, customer support).
• Business Partners: Trusted partners involved in delivering features of the Service.
• Other Users: Information you post publicly on the platform (e.g., business profile, contact details you choose to share).
• Affiliates: Companies within our corporate group, subject to the same data protections.
• Legal Authorities: When required by applicable law, regulation, or valid legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you request deletion of your account, your data will be permanently deleted within 90 days of the request.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Update or correct your information at any time via account settings
• Request deletion of your account and associated data
• Withdraw consent for promotional communications
• Lodge a complaint with a data protection authority

To exercise any of these rights, sign in to your account settings or contact us directly using the details below.

Children's Privacy

The Factoryfeed Service is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Security

We take the security of your personal data seriously and implement commercially reasonable technical and organisational measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top. We encourage you to review this policy periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.